Our services make the difference

Professional Servicing: Servisuccess

Growing your business with travel insurance

Optimize your sales

Our team of product experts will advise you on every doubt, query or procedure you may have in relation to insurance so that you can offer the alternative that best suits your client's needs.

Build customer loyalty

Provide your customers with the best service and ensure that they enjoy the best travel experience regardless of the incidents they face.

Coverage for travelers

Traveler services that guarantee your peace of mind and satisfaction

Servihelp and Servihelp+

We accompany your travelers at all times.

We respond to any doubt or management need prior to or during the trip, such as: knowing all the requirements of a destination, managing a visa or losing a transport and coordinating all the suppliers.

24/7 response

Expert travel advice

We respond as part of your company

Coordination of all suppliers to ensure the best possible experience

Servibag and Servifly

An end to waiting and uncertainties

Travelers' peace of mind and comfort is our priority, which is why we provide an agile and efficient response to flight cancellations or changes, or lost luggage.

Advancing indemnities and compensations to minimize waiting times

We search and locate the luggage

We keep in constant contact with you and your travelers

Serviclaims

We resolve claims in an agile manner

Managing a reimbursement, cancellation, loss of services, etc. are common travel claims, so we combine technology and expertise to provide the fastest and most direct resolution process possible.

End-to-end management by an in-house handler

100% digital management capability, integrated into our systems

We coordinate all those involved

Serviassist

We solve medical problems anywhere in the world.

Having an accident or contracting an illness are situations that can change the travel experience. Our assistance team cares about:

Helping you enjoy the best specialized care, anywhere in the world.

Professional follow-up that guarantees the correct medical performance.

Coordinating the necessary transfer measures for each case.

Keeping all stakeholders informed

Serviassit:Telemedicine

We provide access to a 24-hour doctor, from any location

We take travel medical assistance to the next level, allowing quick and easy access to a doctor for consultation on minor medical conditions common on trips, thanks to: