Experts in protecting every trip
Less uncertainty and more solutions for the traveler
The support that drives our specialization
Continuous assistance from travel experts
Solutions for every destination and every phase of the trip
Data supporting our experience
+5.5M
+224k
+16k
+64k
Services for you and your customer at all stages of the journey
Before the trip
Advice and Preparation
Expert advice: Clear and personalized information about our insurance and policy modifications.
24/7 service: in the traveler's language, always available to resolve any incident.
During the trip
Assistance
Integral assistance: we manage any unforeseen event with a single contact person who accompanies the traveler at all times and keeps control of every detail.
Global medical coverage: Real-time medical care and telemedicine to provide support during the trip.
Immediate solutions: Resolution of incidents with flights, accommodations, luggage and other unforeseen events.
After the trip
Reimbursement and Claims Management
Simplified claims management: 100% digital and unified processing on a single platform, offering a seamless and uninterrupted experience.
Fast case resolution: Simple processes to resolve cancellations, baggage incidents or medical assistance, without extra steps for the agency or the traveler.
We take care of everything: we manage every incident without burdening your business or the traveler.
Comprehensive post-trip support: Additional services such as physiotherapy, legal advice and nursing.
Our services in detail
We solve medical incidents, cancellations or delays at any stage of the trip. We understand the particularities of each trip and each country, and we know how to act, connecting you with the right contacts at any destination.
Backed by an expert group in global solutions for travel risks
Our team structure, experience and industry relationships allow us to offer fast and effective solutions in the travel environment.
Travelling should be enjoyed. We take care of the rest.
Our teams, with in-depth product knowledge, combine cutting-edge technology and comprehensive processes to ensure the best experience and the most agile response for companies and travelers.
